Refund Policy

**Last Updated:** January 2025

Our Commitment

At Luscious Drops, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Return Eligibility

Eligible for Return

  • Unopened products in original packaging
  • Returns requested within 30 days of delivery
  • Products in resalable condition

    • Not Eligible for Return

  • Opened or used products (due to hygiene reasons)
  • Products without original packaging
  • Sale or clearance items (unless defective)

    • Return Process

  • Contact our customer service team at Your Email within 30 days
  • Provide your order number and reason for return
  • Receive return authorization and shipping instructions
  • Ship the item back using a trackable shipping method
  • Refund will be processed within 5-10 business days of receiving the return

    • Refund Method

  • Refunds will be issued to the original payment method
  • Shipping costs are non-refundable (except for our errors)
  • Return shipping costs are the customer's responsibility

    • Damaged or Defective Products

    If you receive a damaged or defective product:

  • Contact us immediately with photos
  • We will arrange for a replacement or full refund
  • We will cover return shipping costs

    • Exchanges

    We currently do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

    Processing Time

  • Refunds are processed within 5-10 business days after receiving your return
  • Allow 5-7 business days for the refund to appear in your account
  • Original shipping charges are non-refundable

    • Contact Us

    For return or refund questions:

    Email: Your Email Address

    Your Physical Address

    We're committed to making returns as easy as possible while maintaining product quality and hygiene standards.